” I am writing this letter of recommendation on behalf of you and your company’s services, to share with others who may want to know how Star Builders has performed for us in our construction project.
We are extremely pleased with the remodeling project that Star is now completing for Grace Church of North Olmsted. Our project was estimated at approximately $1.1 million and organized in three phases. Each has gone very close to the plan, with the only deviations caused by our own change orders and schedule needs. In every case, Star was. very fair and flexible with us in these. Some things that stood out in our relationship were:
Star has an extremely talented team – the project management and oversight, design and engineering, and construction teams have been professional and talented.
Star does not nickel and dime – we never felt like we were being taken advantage of, and small requests were routinely handled without any delays or charges.
The team we had was very good to go over expertise about materials, design changes, installation methods, and more which made our job of deciding how we wanted some items very easy. Our confidence in them was high and never misplaced.
Star was fair in the estimate – we had three bids, and Star was a bit higher than the lowest price, but much lower than the highest. We are glad we chose them.
Finally, the Star Builders team was a pleasure to work with – they were fun, professional, and on top of everything from schedule changes, materials, zoning approvals, and more.
I should add one more thing; Star did a building expansion for us in 2001, and that project was very similar. They have a long history of delivering professional excellence in the construction space.
I would be glad to answer any questions a prospective customer may have about our experience!”
GCNO Project Construction Manager
Grace Church of North Olmsted
“STAR Inc. is by far the best contracting company I have ever worked with over the years. As a skilling nursing facility our environment can present some unique challenges when it comes to renovations. The entire STAR Inc. team, including Todd Mealwitz and Gary Hopkins, were completely understanding of our needs, and accommodated them kindly.
We have worked with STAR Inc. on a variety of projects varying is size. Our first project was rather large spanning several weeks. It required coordinating with a variety of craftsmen, and our internal maintenance team to move residents out of their rooms during the construction of vanities and closets. The project could not have gone smoother. Star Builders coordinated much of the construction off site and the installation was done efficiently. The workmen were understanding and patient with our staff and residents during the installment. Today we have beautiful new vanities and closets that brighten our resident rooms and increase storage and function.
Our second project was intended to be a small tiling repair project in one of our main shower rooms. However, once the tiles were removed the project grew exponentially with water leaks, rotten studs, and the need for new wall structures. The initial scope of the project had to be reevaluated. The STAR Inc. Team quickly reassessed the needs and made the necessary adjustments to complete the project so that all components were repaired functionally and esthetically.
We sincerely appreciate the partnership we have with the STAR Inc. and will partner with them again for future projects. I would highly recommend the STAR Inc. team to anyone needing a Design-Build Contractor. Their professional and talented team make building construction and repairs a very manageable process.”
Jill Herron, NHA
Welcome Nursing Home
“As the managing partner of a venture created to design and construct a new 110,000 square foot outpatient medical facility, I expected to have yet another full time job on my hands. After working with STAR Inc. on several projects over the past twenty years, I turned to them for guidance.
From the first time we met to discuss the project, they provided the expertise and insight necessary to complete our ambitious project ahead of schedule and within our budget. The STAR Inc. team made valuable suggestions that resulted in a superior facility that will be very cost effective to operate over the long term. The entire project was executed meticulously and by using a design-build firm, we avoided many of the problems and conflicts that occurs with many projects.
The experience they brought to the table really made the difference and has resulted in a profound level of trust and confidence. I would highly recommend STAR Inc. and their Design-Build program. I could not have asked for a better partnership!”
Bradley P. Smith
South Shore Medical Development Partners: Managing Member
NOMS Healthcare: Chief Executive Officer
“When we decided to expand our clinic, we chose to proceed the design-build route. The first contractor with whom we started, built up our expectations as to the size of the expansion we were able to undertake considering our budget. Unfortunately, it was too good to be true. We started to question the results and approached STAR Inc. to review the plans.
STAR Inc.’s review was eye-opening. With the help of STAR Inc.’s Architectural Group we were able to dramatically reshape and improve our plans to fit our needs and budget. STAR Inc. communicated with us throughout the design and building process via weekly planning meetings and walk throughs. They strive to be proactive to needed changes and the associated costs.
After the project was finished, STAR Inc. did not run away, but continued to work with us as we worked out the kinks. From start to finish, we have been extremely satisfied with our relationship with STAR Inc.”
Matthew R. Klingman, DVM
Wellington Veterinary Clinic, Inc.
“Over the last 30 months we have worked closely together and feel that you have become “family.” The entire experience has been great and is reflected in the end result of the new Holy Love Campus. We entered this project without much expertise and your guidance, professionalism, and entire approach to the project has made its success possible. We were unsure about the design-build concept and have found the result to be the proper method for our needs.
Our sincere thanks to your entire on site STAR Inc. crew, all the subs, and your management of the entire process. We have received rave reviews on all the buildings as we begin to utilize them. This would not have been possible without STAR Inc.’s professional approach.”
Holy Love Ministries
“Thank you for working with us as we went through the process, and for delivering the building when promised! We had a very successful weekend in the store, and we have had nothing but compliments on the first class building. We are looking forward to a continued relationship. If you ever want to bring customers through the building, let me know. We would be happy to do that.”
Christopher M. Malfara
Bay Point Management Corp.
“Yesterday we ‘cut the ribbon’ to the Family Life Center and our folks had an opportunity to see the final results. Lots of positive comments. During the children’s message, Greg used one of your basketballs and noted that we’d always remember who built the FLC because STAR Inc.’s name is printed on the balls!
Thank you so much for the construction binder of valuable information. It’s priceless and down the road, will be a time saver with regard to the many vendors involved. More than once I’ve cursed the lack of paperwork when digging through the files of our three former churches; ie. the former roofing contractor for Meister Road! Armed with your information, I directly contacted Premier One for the paint band and color codes.”
Lorain Lighthouse United Methodist Church